Dear valued client / member / friend,

Matt here.

Before you suspend your membership, I wanted to let you know that in these uncertain times we are creating a few options that I encourage you to consider.

As you can imagine, we’ve been swamped with suspensions and there is a genuine concern that depending on how things unfold, that 5th Element is at high risk of being put out of business.

We’re obviously doing everything we can to avoid this from happening. And we are doing everything we can to keep all of our amazing staff employed, and to ensure we’re here to open the doors when this all settles down.

We know this is unprecedented, but we are asking for your support and consideration if at all possible.

• Saves you around $30-$50 per week
• Keep 1:1 training
• Continues to give your coach a source of income
• Helps to ensure 5EW is here to return back to

• Saves you around $40-$50 per week
• Keeps you healthy and fit training in the gym + 1:1 coaching
• Continues to give your coach a source of income
• Helps to ensure 5EW is here to return back to

• Saves you around $80-$100 per week
• Keeps you healthy and fit training in the gym
• Helps to ensure 5EW is here to return back to

I’d like to reassure you that with the recent actions we have put in place we believe 5EW is a safe space – and in fact exercise is good for your immune system!

Trust me, the gym is far from crowded right now – and Covid-19 isn’t transferable through sweat.

Here’s a reminder of what we’ve implemented already:

• Free vitamin shots when you rock up including – Zinc, Magnesium, D3, Elderberry – great immune boosts!
• 4 new cleaning stations in green crates with spray bottles filled with hospital grade disinfectant
• Our cleaning company is increasing their sanitary measures by also bumping up to hospital grade disinfectant when they deep clean the entire facility 3x per week
• We’re also increasing our cleaning procedures conducted by the staff daily
• Using alcohol swabs on calipers for skin folds
• Removed communal cups at the front counter to reduce risk of cross contamination – chlorophyll and ACV still available via carafe
• Given allowance for instructors to reduce direct human contact / physical adjustments during this time
• Informed staff that if they are unwell to stay home and arrange a substitute coach for sessions immediately
• Using alcohol swabs on calipers for skin folds

There really is minimal risk at a gym environment – with many doctors and health experts all saying this. This is especially true in our small 5EW community.

Then we wholeheartedly recognise you should suspend as your circumstance requires.

On behalf of all the 5EW team – thank you for considering these options, and wish you well.